Wednesday, 8 October 2008

Listen to students and parents - fancy doing that!

Whilst in San Diego I read a newspaper story about rising enrollments in a San Diego school district. I was really amused to read that the District Superintendent was so proud in announcing that they had introduced programmes to meet the wishes of parents, they had improved the school environment and listened to their students and generally become more customer friendly.

Guess what? - when they did these things - they got better, with more people wanting to attend. The only shame is that not everyone is doing this as a matter of course, rather than it being a special initiative! It really is not rocket science is it?
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